A host of changes to stores and operations could help Starbucks escape its sales trouble, and executives are already planning the company’s next move.

The sports bar chain, which is now publicly traded, leans on its menu diversity, service model and alcohol mix to target $1 billion in sales.

Value-oriented ads and marketing for its Triple Dipper menu boosted the chain’s traffic by nearly 20%, driving a record-breaking quarterly performance.

Convenience, ease of customization and the ability to earn rewards were top reasons customers preferred first-party channels, per an NCR Voyix report.

A shift away from discounting and a 30% reduction in SKUs could refocus the brand’s identity and premium market positioning ...

The company hired a new CFO, chief customer officer and chief technology officer to help the chain expand, boost brand ...

The new version of its robotic fry station, which White Castle is testing, is more expensive than, but half the size of previous iterations.

Long-term trends in consumer preference have put fast casual chains in a position to leverage price sensitivity, digital touchpoints and an appetite for human connection.

CEO Brain Niccol said the company created the roles of North America chief store officer and chief store development officer as part of the chain’s new operating model.

After Chapter 11 helped the chain reduce its debt and improve efficiency, it will add street tacos and refresh its stores to ...

The coffee giant says a former senior vice president owes the bulk of a pro-rated signing bonus for leaving four months after he was hired.

Meghan Farren, who has spent 10 years at KFC U.K. and Ireland, will take over the position from Scott Mezvinsky, who was promoted to KFC U.S. CEO.