Like most law-enforcement organizations, Bedfordshire Police, in the UK, faces multiplying crime threats and limited ...

I had the opportunity to attend Medway Council’s Connect Day in May 2025, and the digital team showcased a transformative ...

This year our Summer reads have been chosen by members of the DL Advisory Board and our AI Expert Community. So wherever your summer plans take you, we hope you’ll find a moment ...

What if the most transformative workplace innovation wasn’t just about efficiency, but inclusion? Over a five-month pilot of Microsoft Copilot for M365 across a major UK government department, we ...

In a time of rising inflation, growing consumer debt and increasing financial vulnerability, the UK financial sector is ...

As the biggest public service department in the UK, DWP Digital are driven to use technological solutions to better serve their 20 million claimants and customers each year. DWP Digital’s use of ...

Last month we marked Neurodiversity Week, sparking a conversation about the Artificial Intelligence (AI) and concerns regarding bias. Amidst these discussions, the focus turns to how AI holds ...

There is, however, a general belief that agentic AI will become increasingly prevalent in the coming months given the companies experimenting in the area. Adept and Cognosys, are developing agentic AI ...

After presenting at Leeds Digital Festival & Digital Leaders events, talking about our roles and the work our user research and business analysis teams do.

Governments worldwide dedicate a significant portion of their IT budget to maintaining legacy technology systems. This can pose security and operational continuity challenges and governments seek to ...

As the global population swells, the pressure on our planet’s resources becomes more evident. Recycling is one important way we can all do our part to reduce our environmental impact, and with growing ...

In the race to unlock AI’s full potential, knowing where you stand is half the battle. Across every industry, the pressure to “do more with AI” is rising. But while investment is booming, outcomes are ...