The buy now, pay later giant’s IPO may be on hold — but its business strategy remains the same, according to CEO Sebastian ...

The buy now, pay later giant’s IPO may be on hold — but its business strategy remains the same, according to CEO Sebastian ...

Klarna is all in on AI, so much so that it made a chatbot of its CEO to take customer service calls. The AI said it handles routine queries, freeing up human workers to focus on complex issues.

After Amazon CEO Andy Jassy told staff that AI will reduce headcount, commentators say other companies may now feel able to ...

Klarna launched an AI-powered CEO hotline, enabling 100 million global consumers to provide direct product feedback in a ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

The buy-now-pay-later pioneer says automation may herald a recession, but letting people pay for pizza in installments will ...

Klarna, the buy-now-pay-later service, is launching a mobile phone service. The $40 per month phone plan is launching in the ...

In a memo to employees, Andy Jassy said that generative AI and agentic AI will see Amazon cutting the number of people it ...

Klarna, the international buy-now-pay-later (BNLP) financing platform, is expanding from digital banking to the world of ...

Nift, the gift platform, today announced that it has partnered with Klarna, the AI-powered payments and commerce network, to further enhance and personalize the Klarna customer experience through gift ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...