Southwest's new $35 bag fees violate core behavioral psychology principles, potentially costing more in customer loyalty than ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Fintel reports that on May 27, 2025, Jefferies upgraded their outlook for Southwest Airlines (NYSE:LUV) from Underperform to ...

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... when it comes to customer satisfaction, and Southwest Airline executives ...

Southwest ends its iconic "bags fly free" policy, implementing a US$35 fee for the first checked bag and US$45 for the second ...

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...