B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...

Discover online shopping trends 2025, including omnichannel experiences, AI-driven personalization, sustainability, and ...

Sustainability trends 2025 include standardized reporting, carbon accounting, and growing concern about microplastics.

Professional services trends 2025 include integrated talent management, incorporating virtual assistants, and AI for talent ...

Learn why AI and ecommerce is such an important trend and how brands can leverage partnerships to boost AI adoption and get ...

Utilities trends 2025 are all about an industry in the midst of tremendous change. With the transition to green energy, companies are making fundamental changes to their business, decarbonizing power ...

No industry is immune to disruption, but media and entertainment (M&E) stands out for its unique volatility. New technologies, fast-changing consumer preferences, and low barriers to entry make it one ...

The home appliances industry has faced significant challenges in recent years. Persistent supply chain disruptions and consumer demand for more digital-first experiences have forced the industry to ...

In 2025, B2B sellers and sales managers find themselves in a new arena where hitting quarterly sales quotas takes more than savvy selling skills. B2B sales 2025 is all about AI and automation as more ...

Richard Whittington currently serves as the Global Head of Media, Sports and Telecommunications at SAP, a position held since February 2009, where Richard leads the go-to-market and cloud strategy for ...