Southwest's new $35 bag fees violate core behavioral psychology principles, potentially costing more in customer loyalty than ...

Southwest Airlines has unveiled new baggage fee charges after allowing up to two free checked bags for decades. Here's what ...

Southwest Airlines will end its decades-long policy of free checked bags and will now require customers to pay for luggage.

Southwest ends its iconic "bags fly free" policy, implementing a US$35 fee for the first checked bag and US$45 for the second ...

Target is making another play at incentivizing its highest reward tier by offering markup-free prices on same-day delivery ...

The Department of Meteorology says the southwest monsoon conditions are becoming increasingly active, and as a result, an ...

Haller stated, “we continued to make considerable progress positioning Southwest Gas for long-term ... We also saw continued customer growth, along with slightly lower O&M expense, all of ...

The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction ... survey does not compensate for consumer sentiment after the changes were implemented.

The survey also crowned Southwest Airlines as the Best Airline for Economy Class Customer Satisfaction as ... survey does not compensate for consumer sentiment after the changes were implemented.

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... seating on Southwest Airlines. J.D. Power said customer service is ...

However, the survey announcement was quick to note that changes in the industry and the downturn in consumer sentiment ... when it comes to customer satisfaction, and Southwest Airline executives ...