Transform customer engagement, enhance operational efficiency and service quality, with Microsoft Dynamics 365 Contact Center.

By implementing AI and autonomous agents in Microsoft Dynamics 365 Customer Engagement businesses can transform how they ...

Microsoft shares are gaining momentum in the market as investors show confidence in the company’s artificial intelligence ...

Managing money is about to get much easier with Microsoft's Copilot integration. The AI assistant transforms raw financial ...

Microsoft adds Copilot Mode to Edge, turning it into a smart AI browser that compares, summarizes, and assists—all in one tab ...

Microsoft announced a significant expansion of its Copilot Studio platform at Build 2025 today, introducing multi-agent systems that allow different AI agents to collaborate on complex business ...

And since no AI announcement in late 2024 is complete without mentioning agents, Microsoft is also including the Azure AI Agent Service in this package (or it will when it launches next month).

for Moor Insights and Strategy Jul 20, 2023, 07:30pm EDTJul 20, 2023, 07:41pm EDT Bing Chat Enterprise Microsoft Microsoft CEO Satya Nadella announced in February, "The [AI] race starts today." ...

Microsoft MSFT in January made its third round of investment—$10 billion over a multiyear period, according to Semafor—in OpenAI, a company that specializes in artificial intelligence ...

At the company’s Build 2025 conference on Monday, Microsoft announced Microsoft Discovery, a platform that taps agentic AI to “transform the [scientific] discovery process,” according to a ...

Over time, we agree with the analyst that Microsoft’s competitive moat has positioned it to monetize the AI opportunity, much like with Azure and Microsoft 360, across its business lines so that ...