The consumer insight researchers at J.D. Power and Associates run an annual Initial Quality Survey (IQS) on new car buyers.

Buyers of 2025 models are slightly happier with their purchases compared to 2024, according to J.D. Power’s 2025 Initial ...

Initial Quality Study (IQS) released this week shows that things have gotten slightly better versus last year. Following an ...

Lexus is back in the driver’s seat on the J.D. Power Initial Quality Study. The luxury marque was the top rated brand on the annual survey, which measures customer satisfaction with their purchase ...

Hyundai Motor Group said Friday it has ranked first overall in the J.D. Power 2025 U.S. Initial Quality Study for vehicles ...

Chevy has secured a spot on the podium in the recent 2025 J.D. Power U.S. Initial Quality Study, with several strong finishes ...

Half of the top problems stem from infotainment issues, an area automakers are relying on for differentiation and expanding revenue streams.

Hyundai rises to second among mass-market brandsHyundai ranks third in the industry overall for the second year in a rowSanta ...

EV owners are embracing their companion mobile apps, according to a new J.D. Power report. Researchers say they've become a ...

J.D. Power survey reveals consumers have high trust in direct banks like Charles Schwab and American Express for their ...

The latest J.D. Power study shows that car insurance is a buyer’s market right now, as providers focus on retaining customers ...

J.D. Power released its annual study looking at consumers' attitudes toward commercial health plans, which found that the average satisfaction score for this market is 563 on a 1,000-point scale.