Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management …
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3.9/5 · 45 reviews
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Sep 29, 2023
Sprinklr made an advertising post to National Geographic post about Crimea, a territory of Ukraine that is occupied by RF, but not reminded it. Ukrainians can not understand such policy: does it mean…Full review by Galka Miroshnik
Can chatbots replace human customer support agents entirely?
A:
While chatbots can handle routine queries efficiently, they may not fully replace human agents as complex or sensitive issues often require human empathy and problem-solving skills.
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